Healthcare Solutions
PAYER – Mobile Member Engagement
Payer 2 Member is an award-winning healthcare solution that helps build and track consumer engagement in a modularized format. Our Payer to Member (P2M) application enables health plans to serve their members better by providing personalized, on-demand content with an improved outreach.
Solutions that empower members with information they need, reducing operational overheads for plans with built in support chat bots.
Features
- My Benefits – Information about member benefit plans
- Find a doctor - Ability to search for providers and hospitals leveraging GPS
- ID Card Services – Access ID Card information without carrying an ID Card
- Care Management Services
- Prescription – Ability to request refill of prescriptions
- Emergency Care –Triage to reduce visits to ER. Interaction with and guidance by RNs
- My Information Center – Provides health plan information to members
Benefits
- Reduced member maintenance overheads
- Ease of communicating with members
- Members have on-demand access to critical health and wellness information
- Immediate ROI for plans from reduction in out-of-network utilization
- Other ROI from reduction in ER visits, ID Cards
- Better management of chronically ill patients by health coaches and case managers
- Customizable disease management modules
- Members can be directed to cost-effective urgent care instead of ER visits
- Refill prescriptions and reduce pharmacy costs
