Dental BPO Offerings

Our combination of highly trained eligibility/benefits professionals and superior technology deliver to you eligibility, benefit and history data based on a combination of our best practices and your unique criteria

• Same day verification is supported and prioritised, freeing your office personnel from this task
• Our software is tightly integrated with Dentrix Enterprise – each appointment “E” symbol and the dates on each patient insurance record are updated automatically
• Our web-based Communication Dashboard provides you:
  • Notification of appointments with insufficient information to be verified; we’re automatically notified to re-verify when the office corrects the appointment or insurance plan information
  • Consolidated reporting across your multiple offices gives you visibility of the quality and performance of our services in real time for every appointment on your books
• We provide multiple pre-implementation evaluation services to improve the accuracy and cost effectiveness of your existing insurance data and processes

• Outstanding track record
  • iSpace has successful ongoing partnerships with over 50 Fortune 1000 clients across multiple industries, and many other clients
  • iSpace’s BPO Global Delivery Center is ISO 9001 certified for Quality and ISO 27001 certified for Data Security, and is HIPAA and SOX compliant
  • iSpace maintains mature processes and delivery standards that are compliant with CMMi Level IV