Develop and Communicate Analytics Strategy (15%)

• Assess needs for data analytics in the enterprise (descriptive and predictive)
• Prioritize data analytics needs based on business case, ROI, Impact in consultation with clinical leaders and operational stakeholders
• Develop and communicate comprehensive data analytics program strategy and roadmap

 Data Acquisition Planning & Execution (15%)

• Understand and catalog data sources, evaluate data accessibility and sufficiency, data curation plan
• Define data architecture options and conceptualize data acquisition and normalization methods
• Data acquisition, integration, validation and transformation to address prioritized projects

Solution Definition and Design (35%)

• Develop solution definition architecture based on problem statements identified.
• Lead the translation of business requirements into technical specifications
• Design dashboard prototypes and narratives based on user personas, collaborate with clinical leaders and operational stakeholders to secure concurrence
• Exploratory data analysis for development of insights

Solution Implementation (25%)

• Implement dashboard designs and roll out (descriptive analytics)
• Development of iterative predictive insights (predictive analytics)
• Iterative development to enable tracking and utilization of actionable insights
• Be independently accountable for generating actionable analytical insights for applications in business operations

Program Delivery, Teaming, Capacity Building (10%)

• Lead and grow a strong inter-disciplinary team of analysts, managers, developers in developing, implementing, and supporting enterprise analytics solutions including the electronic data warehouse.
• Provide direction in the development of proprietary analytical tools, such as predictive models, benchmarking tools and applications driving automation of generating and distributing insights
• Work with internal teams and vendor partners to integrate new data sources to DW to be able to integrate with external/internal applications
• Program delivery progress reporting

Understanding the business requirements from client’s stakeholders and defining the scope and key objectives of the project – 20%

• Collaborating with stakeholders to understand the business requirements and clearly define the scope and key objectives of the project
• Translating the client’s business requirements into detailed requirements with acceptance criteria, identify transition team and SME’s required and create hiring strategy.
• Prepare detailed job descriptions for the roles identified

Level of responsibility: Will be a Single Point of Contact (SPOC) to drive the entire process with the help of key stakeholders and SME’s in the team.

Output: Project Plan and Job Description

Process Mapping and Technology and Financial Analysis – 20%

• Develop high level process maps and define the process metrics and service levels expected
• Interact with stakeholders and SME’s to identify key opportunities and prioritize them based on ROI
• Develop Transition Plan for Operations and high-level requirements for automation

Level of responsibility: Will be a Single Point of Contact (SPOC) to drive the entire process with the help of key stakeholders and SME’s in the team.

Output: Transition Plan

Implementation of Transition Plan – 40%

• Validate the Scope and available documentation
• Develop detailed process maps and build robust documentation screen by screen navigation with all the difference exceptions wherever applicable
• Validate and Sign Off on the Process Maps and Documentation with the onsite SME’s/Stakeholders
• Validate the job description, process metrics and service levels
• Develop Training and Service Delivery plan
• Hire production resources

Level of responsibility: Will undertake partial responsibility to carry out this task

Output: Standard Operating Procedure (SOP), Training Plan and Service Delivery Plan

Go Live and Stabilization – 20%

• Implement Training and Service Delivery Plan using Standard Operating Procedure
• Begin Pilot/Go Live and validate the results achieved (Productivity, Quality and Turn Around Time)
• Discuss Ramp up Plan
• Schedule regular check-in meetings to review business results – Daily/Weekly/Quarterly
• Prepare executive summary of the results for the senior management

Level of responsibility: Responsible as an independent contributor to validate business reports at every month and year end

Output: Business Reports

Tools, Methodologies and Technologies used to accomplish tasks: Six Sigma DMAIC, SIPOC, MS-Project, Visio, MS-Office, Micro Strategy, MS-SQL, etc.

• Interact with business units, development, operations, project management to ensure proper test coverage and level of testing is established.
• Define the processes and procedures for all automated platform and application testing including the development and maintenance of automated test scripts.
• Define and execute automated and manual test procedures including data validation and regression analysis.
• Execute automation testing including tests using automation tools such Selenium, Ranorex, UFT.
• Assist in the process and plan for extending all tests and bring them to automated build tests.
• Own the formal and informal communication of testing progress, impact, and risk to stakeholders.
• Review requirements, specifications, and other project documentation to assure quality of the products and automated tests to be developed.
• Provide leadership with the design, development, implementation and maintenance of automated infrastructure (scripts, functions, programs, and processes) to increase the efficiency of testing processes.
• Create/update test automation standards, policies, and procedures.
• Facilitate and prioritize resolution of defects, and track through retest to closure.
• Experience writing and executing detailed test cases, test plans and test design documents
• Collaborate with peers in QA and Development to share information and resolve issues.
• Define, establish, communicate, and manage QA programs for various types of projects.
• Define and track quality assurance KPIs and metrics.
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

We are seeking a Technical Architect with expertise in Robotic Process Automation and Technology Project Management to solve automation needs.

Responsibilities

• Participate in pre-sales client workshops (as solution architect/technical architect)
• Help in Developing statements of work and/or client proposals
• Analyze client processes, identify automation opportunities, define RPA value proposition,
• Design processes to improve value and enable automation potential
• Develop and present client RPA approach/strategy
• Develop and deliver detailed process mapping documents: Current State Process Map, Future State Process Map, Data Maps, and other relevant supporting evidence for automation
• Develop RPA client architecture and solutions focusing on scalability and extensibility
• Work with Project Managers, Business Analysts, and RPA Developers to develop high level project plans for RPA projects
• Use experiences with past and current technology problems and solutions to drive best practices around automation workflows, design, quality, and performance
• Provide continuous guidance to RPA Developers and Project Managers during project delivery
• Manage teams in the identification of business requirements, functional design, process design (including process future state design mapping), developing, testing, training, and defining support procedures
• Manage full life cycle RPA implementations (process selection, design, build, harden, deploy, scale, and support)
• Identify business opportunities to increase usability and profitability of information architecture
• Gain experience with program leadership, governance and organizational change management
• Lead workshops for client education
• Manage resources and budget on client projects

Skills:

• 3+ years of relevant technology and/or analytics experience (priority given to RPA specific experience)
• 3+ years of process design and process improvement experience
• 2+ years of experience in programming (C#, Java etc.)
• 2+ years of experience leading and managing project teams
• 2+ years of consulting experience
• Experience architecting RPA UiPath solutions
• Familiarity with Cloud Technologies (preferably AWS)
• Demonstrated expertise with at least three full life cycle analytics or systems integration engagements across strategy, design and implementation

Additional Skills:

• 1+ years of RPA architecture and implementation experience
• Agile software development experience
• Experience with other RPA solutions (BluePrism, Automation Anywhere)
• Desire and ability to work towards leading a team of 2-5 other RPA developers
• Proactive desire to continue to broaden and deepen technical, business and consulting skills
• Ability to multi-task and work on multiple client projects simultaneously
• Expert level in Microsoft Office, particularly in Excel (knowledge of VBA/macros a plus)
• Excellent leadership, organizational, verbal and written communication skills
• Willingness to travel

Understanding the business requirements from stakeholders and defining the scope and key objectives of the project – 10%

• Discussed and analyzed the requirements with business team and converted the requirements into detailed technical requirements.
• Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.

Creating user profiles and ensuring data integrity – 20%

• Managed Salesforce application user profiles, roles, permission, generating security tokens, validating rules.
• Ensured data integrity through the appropriate use of loading and exporting tools, for bulk of data using Data Loader.
• Performed weekly and monthly data integrity checks, data cleansing, importing, and exporting.
• Customized tab worked with various standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Content.
• Created profiles and implemented object level, field-level and record-level security and managed roles, visibility settings.

Designing and Developing visual force pages – 30%

• Developed Visual force pages, Components, Controllers for displaying documents in Content.
• Designed, developed, deployed page layouts, components, custom objects, custom tabs, visual force pages to reach the needs of the organization.
• Implemented Pick lists, Dependent Pick list, Lookup, Junction Objects, Master detail Relationships, Validation Rules and Formula Fields to the Custom Objects.
• Used CSS style sheets for formatting the Visual force user interface.

Data Modelling and using Apex Data Loader for uploading documents to database – 30%

• With Apex Data loader uploaded different types of documents to the sales force database.
• Created Data Models and implemented the relations between the objects using MS Visio.
• force pages and APEX Triggers to develop the custom functionality as per the requirements.
• Created Apex schedule jobs to perform the same operations in a scheduled time.
• Used Salesforce Enterprise API to Integrate with existed Java web application.
• Execute the Apex Unit Tests and Deploy code from Sandbox to Production using Eclipse/Force.com IDE.
• Developed several Apex Triggers, Classes during the project lifecycle.
• Worked with SOSL and SOQL queries to get data from different related objects

Creating reports and dashboards – 10%

• Created and updated users report and dashboards to track pipeline/stages for management visibility.
• Performed user & administration training sessions for clients to utilize Salesforce and respective programs.
• Developed & Scheduled Reports and Dashboards for business users.

Environment: Saleforce.com platform, Service Cloud, Apex, CRM, Visual Force Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, AppExchange, HTML.

We are seeking a Technical Solution Manager with expertise in Robotic Process Automation and Technology Architecture to solve automation needs.

Responsibilities

• Participate in pre-sales client workshops (as solution architect/technical architect)
• Help in Developing statements of work and/or client proposals
• Analyze client processes, identify automation opportunities, define RPA value proposition,
• Design processes to improve value and enable automation potential
• Develop and present client RPA approach/strategy
• Develop and deliver detailed process mapping documents: Current State Process Map, Future State Process Map, Data Maps, and other relevant supporting evidence for automation
• Develop RPA client architecture and solutions focusing on scalability and extensibility
• Work with Project Managers, Business Analysts, and RPA Developers to develop high level project plans for RPA projects
• Use experiences with past and current technology problems and solutions to drive best practices around automation workflows, design, quality, and performance
• Provide continuous guidance to RPA Developers and Project Managers during project delivery
• Manage teams in the identification of business requirements, functional design, process design (including process future state design mapping), developing, testing, training, and defining support procedures
• Manage full life cycle RPA implementations (process selection, design, build, harden, deploy, scale, and support)
• Identify business opportunities to increase usability and profitability of information architecture
• Gain experience with program leadership, governance and organizational change management
• Lead workshops for client education

Skills:

• 6+ years of relevant technology and/or analytics experience (priority given to RPA specific experience)
• 3+ years of process design and process improvement experience
• 2+ years of experience in programming (C#, Java etc.)
• 2+ years of experience leading and managing project teams
• 2+ years of consulting experience
• Experience architecting RPA UiPath solutions
• Familiarity with Cloud Technologies (preferably AWS)
• Demonstrated expertise with at least three full life cycle analytics or systems integration engagements across strategy, design and implementation

Additional Skills:

• 1+ years of RPA architecture and implementation experience
• Agile software development experience
• Experience with other RPA solutions (BluePrism or Automation Anywhere)
• Desire and ability to work towards leading a team of 2-5 other RPA developers
• Proactive desire to continue to broaden and deepen technical, business and consulting skills
• Ability to multi-task and work on multiple client projects simultaneously
• Expert level in Microsoft Office, particularly in Excel (knowledge of VBA/macros a plus)
• Excellent leadership, organizational, verbal and written communication skills
• Willingness to travel

Requirements Gathering: 20%

• Interacting with Business analysts and users to understand the requirements.
• Review the Business Requirements Document
• Translate the Requirements into Application features

Design: 30%

• Developing prototype for streamlining the look and feel and usability needs of the application.
• Preparing the Technical Design document.
• Work with the client and database developers and participate in architecture, design and code reviews.
• Technical design reviews with Business Analysts.

Coding: 30%

• Hands-on coding in .NET Technology Stack.
• Participating in Peer reviews.

Testing: 20%

• Preparing and executing unit test cases.

• 35% Develop Test Plans and scripts – Leverage documentation to develop test plans used to validate the changes that have been incorporated into the business system.
  • Collaborate with business and technical team members to understand business and technical objectives for each user story and feature.
  • Determine story testing requirements and develop test cases by reviewing story acceptance criteria; interviewing business and technical stakeholders; and eliciting, analyzing, specifying test scenarios.
  • Follow Agile software development principles, working in a mix of Scrum, Kanban and any hybrid mix as needed.
  • Develop and execute automation scripts using Javascript scripting language and Selenium Automation tool.
  • Develop new or may refine existing processes related to quality control and project failure identification and design standards verification.

• 30% Execute Test Cases – Execute the test cases for business system changes.
  • Creating and executing test cases in HP ALM and QTEST.
  • Perform Functional, Regression, Ad Hoc, Integration, End-to-End and User Acceptance testing; executing both manual and automated quality tests.
  • Communicate test progress, test results, and other relevant information to project stakeholders and management.

• 20% Data Management and Analytics– Work in Oracle and SQL Server Database to create maintain and analyze data for various test scenarios.
  • Defining complex data sets in order to drive and track test cases resulting in measurable and repeatable test results.
  • Code very complex SQL queries and write PL/SQL procedures to facilitate test result verification.

• 15% Defect Tracking and Analysis – Identify problems, secure relevant information from all stakeholders, clarify key issues, consider alternative solutions, and takes steps to solve the problem and prevent reoccurrence (i.e. root cause).
  • Entering/managing defects in JIRA
  • Analyze the errors to identify and isolate the root cause of the issue before sending to development team to save time with the development cycle.
  • Working closely with development team, help them with test scenarios and necessary data to recreate the defect.

• Design prototypes, write code and implement solutions for cloud and web based applications using Python, R and SQL scripting.
• Work on application development and integration within one or more Iaas/Paas platforms such as (Amazon Web Services, Azure, Google App Engine, etc.).
• Implement business rules, design API integration between systems; design, develop and implement Database solutions and/or data architecture.
• Manipulate and analyze large datasets and apply data analysis techniques, using SQL scripting and Python and data analysis tools such as PowerBI.
• Write tests and automation scripts to improve quality of code. Provide production support and maintenance of system based on support tickets along with root-cause analysis, bug fixes, feature enhancements and business training post project completion.
• Develop, tune and implement ML models and algorithms in Python/R. Develop processes to analyze accuracy of data gathered and model performance. Perform analysis on data sources and data integration with various systems.

•  40% Support Operation

• • Provide client support and technical issue resolution.
  • Manage incidents to closure, including necessary escalations and leading internal task forces.
  • Communicate regular status and progress for both internal and external stakeholders.
  • Deploy the Casenet product suite for test, demonstration or educational purposes.
  • Assist in testing new software functionality prior to release.
  • Assist in generating training materials and customer facing documentation based on customer need and experience with existing materials.
  • Provide detailed feedback to the Product Development organization regarding planned features and customer experience with releases in the field.
  • Serve as an advisor and educator for the Services team in order to improve issue resolution time as well as self-sufficiency and growth.
  • Assist in junior team members in addressing more complex technical issues.

• 35% Automation Services
  • Design and manage development of automation solutions in support of customer objectives
  • Develop and maintain documentation of the automation solutions in Confluence
  • Serve as an advisor and educator for the Services team in order to educate the team on the automation processes and procedures
• 25% Development / Automation
  • Design and manage development of custom solutions in support of customer objectives
  • Design and manage development of custom reporting solutions
  • Develop and maintain documentation of the custom solutions in Confluence
  • Serve as an advisor and educator for the Services team in order to educate the team on the custom solution