Other Job Openings


Business Analyst:


Project Initiation:

  • Develops understanding of business needs and applies it in researching potential solutions.
  • Owns clarification, rationalization and documentation of project requests.
  • Facilitates large-group business development planning sessions.
  • Application Development

  • Work with product owners and stakeholders to draft and refine vision, goals and metrics, product road map, release plans and backlogs.
  • Collaborate with cross-functional teams comprised of product management, UI/UX, technology, support, testing and other subject matter experts to gather and analyze functional needs and user story requirements, dependencies and impacts, business and technical approach options, and to facilitate user story development with external system integrations
  • Groom user stories through business interviews, workshops, and/or existing systems documentation or procedures.
  • Strong analytical ability to think outside-of-the-box for developing user stories and defining contents of a story.
  • Heavy emphasis on ability to communicate with business owners and cross functional teams and prepare fully groomed stories that can be executed by the development team.
  • Responsible for identifying, managing and grooming requirements using product backlogs, and ensuring requirements traceability to the business vision.
  • Ability to effectively present and explain the business analysis findings to the client and the technical teams.
  • Creates alternatives and makes recommendations for final design. Works with designers and writers to create final user experience artifacts for development.
  • Leads the development of a variety of user experience design principles, best practices and processes.
  • Recommends and ensures consistent use of design concepts across applications.
  • Provides leadership to creative team on user experience design concepts and processes.
  • Initiates and leads projects to improve overall site usability by continuously evaluating current user behavior and site design and structure
  • Analyze data sets from various data- sources; understand data relationships, business rules, data characteristics and business process gaps.
  • Demonstrate technical ability to understand how various data-sources and systems work together and willingness to dive in into the details.
  • Demonstrated understanding of Agile methodology and scrum ceremonies with experience in agile development practices
  • Identify acceptance criteria, manage issue tickets in Jira, understand and validate data, identify test scenarios and participate in testing.
  • Work closely with the development team and spearhead the QA efforts to ensure the desired system functionalities are built as per the project needs.
  • Participates in the Integration Testing process, including development of test plans, test cases and scenarios and documentation of results, or overseeing the completion of these documents created by a Business Analyst.
  • Responsible for all facets of the User Acceptance Testing process on medium to large size projects.
  • Prepares and/or reviews end user documentation and training materials.
  • Conducts training classes, including train-the trainer, one-on-one or classroom style training.
  • Provides first line post implementation support to users regarding functional issues.
  • Engages all relevant participants in change management activities, where appropriate.
  • Facilitates large-group project related sessions, organizes and runs conference room pilots.
  • Production Support
  • Takes ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions, including workarounds.
  • Performs the functional analysis for complex production support activities.
  • Applies and enforces department change control policies & procedures.
  • Takes the lead in coordinating with other IT departments on integrated system support.
  • Administration
  • Communicates plans, status and issues to management on a regular basis.
  • Adheres to and enforces department standards, policies, procedures and industry best practices