Dental Practice

PROFESSIONALLY MANAGED ELIGIBILITY AND BENEFITS VERIFICATION SERVICES

You know that verifying every patient's eligibility, benefits and benefit usage history before each appointment is time consuming and expensive; but necessary to reduce claim denials, maximize cash flow and maintain patient satisfaction. Whether you currently perform this task in the dental office or at a centralized location, this function is a detractor from your core mission of providing high quality dental care to your patients.

Our combination of highly trained eligibility/benefits professionals and superior technology deliver to you eligibility, benefit and history data based on a combination of our best practices and your unique criteria:

  • standard day-before verification of all appointments, with the optimal amount of information collected based on past appointment history and insurance plan type
  • Same day verification is supported and prioritized, freeing your office personnel from this task
  • Our software is tightly integrated with Dentrix Enterprise - each appointment "E" symbol and the dates on each patient insurance record are updated automatically
    • Coming soon: Direct entry of benefit and usage history directly into Dentrix Enterprise
    • Coming soon: Auto-cleanup of existing insurance plans and entry of new plans
  • Our web-based Communication Dashboard provides you:
    • Notification of appointments with insufficient information to be verified; we're automatically notified to re-verify when the office corrects the appointment or insurance plan information
    • Consolidated reporting across your multiple offices gives you visibility of the quality and performance of our services in real time for every appointment on your books
  • We provide multiple pre-implementation evaluation services to improve the accuracy and cost effectiveness of your existing insurance data and processes
  • Flat rate per person (not transactional) pricing means the cost of our service starts and stays low, and doesn't fluctuate wildly:
    • Periodic reviews with you allow us to manage our expenses, keeping your costs low

OUR PROCESS

OUTSTANDING TRACK RECORD

Led by a senior dental management executive, iSpace's Dental Services Practice is leveraging its 20 years of business process outsourcing (BPO) experience in the medical healthcare market to provide BPO services to Henry Schein's Dentrix Enterprise customers.

  • iSpace has successful ongoing partnerships with over 50 Fortune 1000 clients across multiple industries, and many other clients
  • iSpace's BPO Global Delivery Center is ISO 9001 certified for Quality and ISO 27001 certified for Data Security, and is HIPAA and SOX compliant
  • iSpace maintains mature processes and delivery standards that are compliant with CMMi Level IV

Learn More Now

Give us a call now to learn how your unique organization can benefit.
iSpace, Inc. Dental Services Practice • 310-563-3805 • iSpace Dental Practice